Privacy Policy
DealerMetrics (a trading name of Andtech Ltd) is committed to protecting your privacy and handling your data in an open and transparent manner. This privacy policy outlines how we collect, use, process, and safeguard the personal information of our users and customers.
1. Introduction DealerMetrics develops and provides cutting-edge software solutions for automation, data analytics, and artificial intelligence to enhance business operations. This privacy policy applies to all personal data collected through our software and website.
2. Data Controller The data controller responsible for your personal information is Andtech Ltd, trading as DealerMetrics. For any privacy-specific concerns, please contact us at [Contact Information].
3. Personal Information Collected We collect information that you provide directly to us, such as your name, email address, and job title, as well as data related to your use of our software, including but not limited to, user preferences and usage patterns.
4. Purpose and Legal Basis for Processing Your data is processed to provide the services you have requested, to improve our offerings, and to communicate with you effectively. The legal basis for processing your data includes consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you), and legitimate interests.
5. Data Sharing and Disclosure We may share your data with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer service. These third parties are prohibited from using your data for any purpose other than to provide these services.
6. International Data Transfers Personal data may be transferred to, and processed in, countries outside of the UK. We ensure such transfers are conducted in compliance with applicable data protection laws, including ensuring adequate safeguards are in place.
7. Data Retention Policy We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. Rights of Data Subjects You have the right to access, correct, delete, and port your data, and to object to or restrict its processing. To exercise these rights, please contact us directly.
9. Automated Decision Making and Profiling We do not use automated decision-making processes or profiling that would have legal or similarly significant effects on you without human intervention.
10. Data Security Measures We implement appropriate technical and organizational measures to protect personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
11. Use of Cookies and Tracking Technologies Our website and software may use cookies and similar tracking technologies to enhance your experience and gather data about how you use our service.
12. Policy Updates We may update this privacy policy from time to time. The latest version will always be posted on our website. We will notify you of significant changes by email or through our software.
13. Contact Information for Privacy Concerns If you have any questions or concerns about our use of your personal data, please contact us at DealerMetrics (Andtech Ltd) Hursley Park Road, Winchester, Hampshire, SO21 2JN.
14. Complaints If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the UK’s Information Commissioner’s Office (ICO).
Contact Information: DealerMetrics (Andtech Ltd) Hursley Park Road, Winchester, Hampshire, SO21 2JN